New information and advice for homeless people on Wirral.

As the weather gets colder, here’s a list of services and support available for homeless people in Birkenhead:


St Vincent de Paul Society at Charles Thompson’s Mission.

Monday and Tuesday evenings, 5.30pm-8pm, and Saturday mornings, 7am-9am.

The Mission is also open 7am – 1pm Monday – Friday.

Also Sunday mornings 8.30am – 10.30am.

Full meals and clothing, as well as flasks and housing deposits in conjunction with Catholic Housing Association.


Hope for the Hungry

Hamilton Square,  Thursday night 7.00pm till 9pm and Saturday 7.00pm till 7.30pm.

We aim to provide Hot and Cold meals, drinks and snacks.



The Café is open every weekday between 9.30am and 3.30pm

88-, 90 Argyle St, Birkenhead CH41 6AG


St James Centre Hot Food Hub

Hot food hub every first Friday of the month

St James Centre
344 Laird St
0151 670 9974


Community Spirit

Hamilton Square, Wednesdays at 7pm with food and essential items.


Salvation Army, Vincent Street/Salisbury Street

Tea and toast available Tuesday, Thursday & Saturday, 10am – Midday


Wirral’s Homeless

Hot meals at the YMCA night shelter on Whetstone Lane, 7 days a week.


Packed lunches for overnight stayers on Saturday and Sunday mornings


Wirral Ark – Provision for the homeless on the Wirral

If you are homeless you will need to have an assessment in order to be matched to the most suitable and available accommodation.

Wirral Ark is a Mainstay provider and offers assessments between 8am and 10pm daily, from Mary Cole House, 6 Sandford Street, Birkenhead, Wirral, CH41 1BN. There are several assessment points across the Merseyside area to choose from, the details of which can be found here.

Once you have been assessed, the system will match you to the most appropriate and suitable accommodation based upon individual needs.


Report a Rough Sleeper

In the event you wish to report someone that is sleeping rough on the streets, you can do so via the StreetLink service.

About MainStay

To tackle homelessness, the city of Liverpool developed a revolutionary project called MainStay with the aim of providing improved access to short-term housing through housing support providers working together to share information on available accommodation so those with the greatest need receive shelter quickly.

The service is offered across Merseyside to ensure that people are homeless receive a fast, responsive and thorough assessment and are placed in the right service at the right time.

You can find out more about MainStay at


Wirral Methodist Housing Association

Homeless and Housing Advice- Wirral area only

The Wirral Homeless and Housing Advice Section deals with the prevention of homelessness and the provision of housing for the homeless. Call Homeless Persons Officer on 0151 666 5511

Homeless Team
Conway Centre
Conway Street
CH41 6AH

Opening Hours Monday to Friday 9am-5pm. * except Thursdays 1pm to 5pm due to staff learning and development
For out of hours emergency, please contact 0151 652 4991.

Homeless and Housing Advice –Ellesmere Port

Help is available if you are homeless or worried that you may become homeless in the Ellesmere Port area. Call 0151 356 6589 or 0151 356 6530 for further advice or call into the Civic Way, Ellesmere Port to see a housing options officer. If you become homeless out of normal office hours and require emergency assistance please telephone 0151 355 0202. Please note that if you are threatened with homelessness because of domestic violence help is available through other agencies.

Birkenhead YMCA

Referral address

Housing Options
Wirral One Stop Shops

Referral phone

0151 606 2000, 0151 650 1015

Referral email


Who is the project for?

Who do we help?

Single homeless people, including ex-offenders and those with support needs around mental health issues. Local connection required.

Who we cannot help

Schedule 1 offenders and arsonists.

  • Minimum age accepted: 18
  • Maximum age accepted: 99

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Phone Mon-Fri 8am-10.30am for application form, completed by applicant and referral agency before interview. Require proof of ID.

Length of stay

  • Minimum stay: 1 week
  • Maximum stay: 15 months

Support and accommodation

Support offered

Approx 40 full time staff, plus volunteers, 24 hour waking cover. Keywork system (7-9 residents per worker), keywork meetings at least fortnightly. Action plans with agreed outcomes, reviewed as required. Staff provide different levels of support according to individual need around personal and life skills development, training for employment, and substance abuse.

Rooms and charges

Contact project for details of personal charges.

  • Bedsit: 56
  • Total spaces: 56



Forum Housing Association – Young people

Forum Housing Association offer a range of high quality units of accommodation for single young people aged 16-25, who are homeless or seeking independence.  Forum’s units of accommodation are provided within 9 Projects which cater for a range of needs.

All offers of accommodation incorporate a support plan, tailored to the individual’s needs, which applicants will be expected to fully participate with.

The Association has numerous projects throughout the Mersey region. 

In 2012, the Bridge reopened after a magnificent refurbishment programme.  It offers 26 self contained apartments with a fully equipped kitchen and separate toilet and shower room.  All the apartments are fully equipped, and ready for you to move right in.  A full inventory is supplied, from pots, pans and cutlery to fridge, cooker and settee.

Staff are on site 24 hours a day to offer coaching information, advice and guidance to assist young people on their journey to independent living.

The Bridge located just a couple of minutes walk away from Hamilton Square Train Station, Wirral Met College and Birkenhead Town Centre.

Forum Housing Association,

18 Hamilton Square,

Birkenhead, Wirral,

CH41 6AX

Telephone – 0151 649 9718

Email –


Charles Thompson’s Mission, Birkenhead drop-in.

Serving the people of Birkenhead and the Wirral since 1892, the Mission looks to help men & women who are homeless, poor and needy, out of poverty. We provide hot food, clothing, toiletries, other basic essentials, along with much love, care and compassion. We treat people with dignity and kindness.

Monday to Friday we are a drop in centre for the homeless and needy. We provide food, clothing, blankets, toiletries, pots and pans and everything plus the kitchen sink. If you need it, we will do our best to get it. We have shower facilities on site that are available for use during our opening hours. We are also here if you need advice or just someone to talk to.

Charles Thompson’s Mission,
Hemingford Street,
Birkenhead CH41 4AP
Tel: 0151 647 7303


Tomorrow’s Women Wirral. Female only drop-in.

TWW offers a safe haven for women, enabling women to share skills and experiences to support one another.   TWW  empowers women to make positive lifestyle choices and changes. There is always a listening ear, a cup of tea and a comfortable, warm welcoming environment. 

The centre engages with over 125 Wirral agencies that offer their expertise to enable women to move forward in their lives. Women are given opportunities to address issues not previously dealt with.  Amongst the many resources, there are also drop-in sessions from  police, solicitors and support agencies which are all confidential.

TWW also offers washing machine and tumble dryer facilities and has a shower room. 

The centre is priority time for women.  All staff, tutors, agency workers are female. 

TWW have breakfast club on every morning which is run by our volunteers and will set you up for a full day of activities should you wish to join.

Our centre is open Monday-Friday from 9-4pm, with a late night every Tuesday until 7.30pm for  Positive Recovery group, CAB appointments and additional evening courses.

All that TWW offers to Wirral women is FREE!        

Tempted?  You can self-refer by just dropping in.

Beckwith St East,



CH41 3JE 

0151 647 7907

0792 733 5655

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