CWP Wirral has suspended face to face CPN visits. They are offering telephone or email support but if you need more help or in crisis heres a reminder of contact numbers and support websites.


Getting help in a crisis if you already with CWP Wirral mental health services.



If you are already receiving support from CWP Wirral mental health services:


Your community mental health team can help during the day 9am – 5pm, Monday to Friday.  Ask for your care co-ordinator or the person on duty.


Out of hours contact:
Wirral  0151 482 7639 (Lakefield Ward)


Out of hours call your GP out of hours number as below


You may still attend your nearest A&E if you are unable to speak with someone immediately if you feel your needs constitute an emergency (Significant and immediate risk to life and/or limb).


If you have a care plan, it will have a list of names and numbers to contact in an emergency. 


If you are not currently receiving support from CWP mental health services:


Contact your GP or GP on call (if out of hours):


Wirral: 0151 678 8496 (Wirral Community Trust GP out of hours service)

6.30pm – 8am Mon – Fri and 24/7 Saturday, Sunday and bank holidays


NHS 111 service

Call 111 when it's less urgent than 999

NHS 111 is a service to make it easier for you to access local NHS healthcare services in England.

You can call 111 when you need medical help fast but it’s not a 999 emergency.

NHS 111 is a fast and easy way to get the right help, whatever the time. NHS 111 is available 24 hours a day, 365 days a year.

Calls are free from landlines and mobile phones.


24 hour emotional support line

FREE to call:  116 123 



Suicide prevention helpline for young men . The helpline is open 5pm-midnight on Sat, Sun, Mon and Tues, every week of the year.

Call 0800 585858. It’s free, confidential and anonymous.

Webchat 5pm to midnight daily


Emotional support line for people in mental distress

0300 304 7000  6pm – 11pm daily


No Panic 

Helpline for people with anxiety disorders. Also has telephone recovery group for members

Helpline 0844 967 4848  (Everyday 10:00am – 10:00pm, Service Charge: 5p a minute)

Youth Helpline 01753 840393         (For 13 to 20 year olds, open 4pm to 6pm Monday to Friday)


Anxiety Alliance 

Helpline for people with anxiety disorders

Tel: 0845 296 7877 opening hours: 10am-10pm everyday


Mood Swings

Helpline proving advice, info and support to people with severe mood disorder

Tel: 0845 123 6050 opening hours: 10am-4pm, Mon-Fri


Alcoholics Anonymous (AA)

Alcohol problems can easily flare up. This confidential service is on hand for anyone who either feels they have a problem with alcohol or are affected by someone who does.
Helpline: 0845 769 7555


Combat Stress 24-Hour Helpline

For the military community and their families which can advise on various issues from mental health to practical support     The helpline can be reached on 0800 138 1619.


Eating Disorders Association (EDA)

The EDA offer guidance about the different disorders and treatment methods as well as putting sufferers or their families in touch with support networks.
The helplines are open Monday to Friday between 10.30am to 8.30pm and Saturdays 1pm to 4.30pm. On Christmas day, Boxing day and New Years day they are open 11.30am to 2.30pm.
Helpline: 0845 634 1414
Youthline: 0845 634 7650


  • Childline: 0800 1111

  • National Domestic Violence & Refuge/Womens Aid: 0808 2000 247

  • Age Concern: 0800 00 99 66

  • NSPCC: 0808 800 5000

  • RSPCA: 0300 1234 9999

Remember that 999 is always an option if there is an urgent or imminent risk.

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