Service |
Address |
Tel |
| ADVICE LINES | ||
| ACT Helpline (Wirral | N/A | 0800 028 1300 |
| Al-Anon Family Groups UK and Eire | N/A | 020 7403 0888 |
| Alcoholics Anonymous | N/A | 08457 697 555/01244 659759 |
| CALM (Campaign Against Living Miserably) | N/A | 0800 58 58 58 |
| Carers Helpline | N/A | 0151 670 0777 |
| Cheshire Carers Centre | N/A | 0800 085 0307 |
| Cocaine Anonymous Helpline | N/A | 0800 612 0225 |
| Community Legal Services Direct | N/A | 0845 345 4345 |
| Drinkline | N/A | 0800 917 8282 |
| FRANK | N/A | 0800 77 66 00 |
| Gamblers Anonymous | N/A | 08700 5088 80 |
| Hepatitis C Trust Helpline | N/A | 0845 223 4424 |
| Narcotics Anonymous | N/A | 0207 730 0009 |
| National Debtline | N/A | 0808 808 4000 |
| National Domestic Violence Helpline | N/A | 0808 2000 247 |
| NHS Smoking Helpline | N/A | 0800 169 0 169 |
| NHS Direct | N/A | 0845 46 47 |
| PADA (Parents Against Drug Abuse) | N/A | 08457 023867 |
| Parentline Plus North West | N/A | 0808 800 2222 |
| Release | N/A | 0207 729 9904/0207 749 4034/0845 4500 215 |
| Samaritans | N/A | 0845 790 9090 |
| Saneline | N/A | 0845 767 8000 |
| Shelterline | N/A | 0808 800 4444 |
| Social Services (Wirral) Central Advice and Duty Team | N/A | 0151 606 2006 |
| Terrence Higgins Trust | N/A | 0845 1221 200 |
| Wirral Domestic Violence Helpline | N/A | 0151 643 9766 |
SUPPORT GROUPS |
||
| C the Difference – Hepatitis C Support | N/A | 0151 647 2162/07753 853666 |
| Reachout | Beechwood Advice Centre, Beechwood, Wirral | 0151 677 6277/07804 962945 |
| Venus
Tomorrow’s Women Wirral |
Zero Centre, 169-171 Laird Street, Birkenhead CH41 0AA St Laurence’s School |
0151 670 1528
0151 647 7907 |
| Victim Support and Witness Service Merseyside
|
Central Office, WECC, Everton Brow, Liverpool L3 8PU | 0151 298 2848 |
DRUG AND ALCOHOL SERVICES |
||
| The Alliance | N/A | 0845 122 8608 |
| ARCH Initiatives | 23 Conway Street, Birkenhead CH41 6PT | 0151 647 8633 |
| ARCH Aftercare Services | Unit 4, Craven Business Centre, Bentinck Street, Birkenhead CH41 4HH | 0151 647 8633 |
| Council for Involuntary Tranquiliser Addiction (CITA) | The JDI Centre, 3-11 Mersey View, Liverpool L22 6QA | 0151 474 9626 |
| The Independence Initiative | 64-68 Balliol Road, Bootle, Liverpool L20 7EJ | 0151 284 1100 |
| InnerAction | N/A | 0151 647 2162 or 07753 853666 |
| Intuitive Recovery | Intuitive Recovery City View House 5 Union Street Ardwick Manchester M12 4JD |
0161 223 1094 |
| Phoenix Futures | Upton Road, Bidston, Wirral CH43 7QF | 0151 652 2667 |
| Phoenix Futures | 50 Hamilton Street, Birkenhead CH41 5AE | 0151 649 9000 |
| Service User and Carer Project Manager | N/A | 0151 643 5327 |
| Sharp | 17 Rodney Street, Liverpool L1 9EF | 0151 703 0679 |
| Spider Project | The Basement, 88 Rodney Street, Liverpool L1 9AR | 0151 709 4841 |
| Syringe Exchange | Alliance (Moss) Pharmacy, 206 Bedford Road, Rock Ferry, Birkenhead CH42 2AT | 0151 645 4272 |
| Alliance (Moss) Pharmacy, 30 Hoylake Road, Birkenhead CH41 7BX | 0151 653 7871 | |
| B&D Dudley Pharmacy, Treetops Primary Healthcare Centre, Bridle Road, Bromborough CH62 6AP | 0151 327 4554 | |
| Claughton Pharmacy, Claughton Medical Centre, 161 Park Road North, Claughton | 0151 653 7543 | |
| Couper & Coulter Pharmacy, 296 Old Chester Road, Rock Ferry, Birkenhead CH42 3XD | 0151 645 3055 | |
| Egremont Pharmacy, 9a King Street, Wallasey CH44 8AT | 0151 639 5016 | |
| L Rowland Pharmacy, 17 Field Road, New Brighton CH45 5RG | 0151 639 3729 | |
| L Rowland Pharmacy, 73 Market Street, Birkenhead CH41 5BS | 0151 647 8017 | |
| L Rowland Pharmacy, 113 Reeds Lane, Leasowe CH46 1QT | 0151 604 1600 | |
| L Rowlands Pharmacy, 2a Chadwick Street, Moreton CH46 1QT | 0151 677 3814 | |
| Lee’s Pharmacy Ltd, 98-100 Hoole Road, Woodchurch CH49 8EG | 0151 677 4932 | |
| Lloyds Pharmacy, Arrowe Park Hospital, Upton Road CH49 5PE | 0151 677 6449 | |
| P Williams (Astbury’s) Pharmacy, 40 Market Street, Hoylake | 0151 632 4015 | |
| P Williams (Astbury’s) Pharmacy, 309 Pensby Road, Pensby | 0151 648 1606 | |
| Townfield Pharmacy, 3 Townfield Close, Noctorum CH43 9JW | 0151 653 7707 | |
| Victoria Pharmacy, 100 Victoria Road, New Brighton CH45 2JF | 0151 639 4361 | |
| Wilsons Chemist, 17 The Crescent, West Kirby CH48 4HL | 0151 625 6115 | |
| Wynn Ellis Pharmacy, 32 Poulton Road, Wallasey CH44 9DQ | 0151 638 6609 | |
| Volunteer Mentoring Project | Wirral CVS, 46 Hamilton Square, Birkenhead CH41 5AR | 0151 647 5432 |
| Wirral Alcohol Service Dependent Drinkers Service (18+) | 25 Hamilton Square, Birkenhead CH41 6AY | 0151 647 4999 |
| Wirral Alcohol Service Harm Reduction Team (18+) | Based in Woodchurch | 0151 678 1415 |
| Wirral Drug Service | St Catherine’s Hospital, Church Road, Birkenhead CH42 0LQ | N/A |
| The Lodge – Harm Reduction Centre (entrance on Church Road, Tranmere) | 0151 653 3871 | |
| Specialist Drug and Special Projects Team (entrance on Elm Road, Tranmere) | 0151 604 7330 | |
| GP Liaison Team (signposted as GP liaison on hospital site) | 0151 604 7303 | |
| Community Detoxification Team, The Porthouse (entrance on Church Road) | 0151 488 7771 | |
FAMILIES AND CARERS SERVICES |
||
| Children’s Centres | Rockferry Children’s Centre, Ionic Street, Birkenhead, Wirral CH42 2BL | 0151 644 5500 |
| Bidston and St James Children’s Centre, St James Centre, 344 Laird Street, Birkenhead | 0151 651 1190 | |
| Birkenhead and Tranmere Children’s Centre, St Laurence’s Primary School Annexe, Beckwith Street East, Birkenhead | 0151 647 1676 | |
| Family Tree | Stein Centre, St Catherine’s Hospital, Derby Road, Birkenhead | 0151 488 7708 |
| FWA Investing in Families | c/o the Nursery Annexe, St Anne’s RC School, Overbury Street, Liverpool L7 3HJ | 0151 703 9085 |
| Home-Start North Wirral | 192 Tollemache Road, Birkenhead CH43 7SE | 0151 653 2323 |
| PADA (Parents Against Drug Abuse) | St James Centre, Laird Street, Birkenhead CH41 8DB | (Wirral office) 0151 6520666, (Ellesmere Port office) 0151 356 1996 |
| Parentline Plus North West | Royal Standard House, 334 New Chester Road, Wirral CH42 1LE | 0151 201 7876 |
| PSS Impact (Wirral) | The Leasowe Milennium Centre, Twickenham Drive, Leasowe, Wirral CH46 1PQ | 0151 606 5656 |
| Wired | Cavendish Enterprise Centre, Brassy Street, Birkenhead CH41 8BY | 0151 670 1500 |
| CHILDREN AND YOUNG PEOPLE’S CENTRES | ||
| CASM | Wirral Churches Action on Substance Misuse, 224 Liscard Road, Wallasey CH44 5TN | 0151 630 1879 |
| Child and Adolescent Mental Health Services (CAMHS) | Child and Family Service Wirral, Adecote House, Kent Street, Oxton, Birkenhead CH43 6TX | 0151 670 0031 |
| Greater Merseyside Connexions Partnership | Birkenhead Connexions Centre, Conway Buildings, Conway Street, Birkenhead CH41 6JD | 0151 666 4385 |
| Bebington Connexions Centre, 41-43 Bebington Road, New Ferry CH62 5BE | 0151 472 4600 | |
| Wallasey Connexions Centre, 52 Seaview Road, Wallasey CH44 8ED | 0151 638 5625 | |
| West Kirby Connexions Centre, 56-60 Grange Road, West Kirby CH48 4EG | 0151 471 6020 | |
| Forum Housing | The Market Wells Foyer, 13-15 Price Street, Hamilton Quarter, Birkenhead | 0151 647 0677 |
| Ash Villas, Ashville Road, Wallasey | 0151 691 1122 | |
| Beacon Project, 1-64 Pembroke Court, Princes Place, Birkenhead | 0151 666 1471 | |
| Bridge Project, 99 Bridge Street, Birkenhead | 0151 650 0617 | |
| www.kooth.com | N/A | N/A |
| Response (Wirral Youth Service, Children and Young People’s Department) | 19 Argyle Street, Birkenhead CH41 1AD | 0151 666 4123 |
| Sexwise | N/A | Helpline: 0800 282930 |
| Sports Development (Community Sport) | Caretaker’s House, Grange Road West Sports Centre, Grange Road West, Birkenhead | 0151 653 1301/653 1313 |
| Wallasey YMCA | Manor Road, Wallasey | 0151 639 5733 |
| Wired | Cavendish Enterprise Centre, Brassy Street, Birkenhead CH41 8BY | 0151 670 1500 |
| Wirral Brook Centre | 14 Whetstone Lane, Birkenhead CH41 2QR | 0151 670 0177 |
| Wirral Youth and Play Service | Head Office, Solar Campus, Leasowe Road, Wallasey CH45 8RE | 0151 637 6370 |
| Youth Offending Service | Youth Justice Centre, 4 Cavendish Road, Birkenhead CH41 8AX | 0151 670 5900 |
COUNSELLING SERVICES |
||
| Bebington CVS (Prothero Counselling Service) | The Prothero Centre Counselling Service, 65 The Village, Bebington CH63 7PL | 0151 643 1333 |
| Compass | 25 Hope Street, Liverpool L1 9BQ | 0151 708 6688 |
| Wirral Cruse Bereavement Care | 16-20 Holmlands Drive, Prenton, Wirral CH43 0TX | 0151 609 0160 |
HEALTH SERVICES |
||
| Accident and Emergency Department | Arrowe Park Hospital, Arrowe Park Road, Upton CH49 5PE | 0151 678 5111 |
| GPs/Doctors | N/A | Patient Relations Manager 0151 651 0011 |
| Wirral Emergency Out of Hours Service | N/A | 0151 678 8496 |
| Wirral Walk-in Centres | Arrowe Park Hospital, Arrowe Park Road, Upton CH49 5PE | 0151 488 3706 |
| Victoria Central House, Mill Lane, Wallasey | 0151 604 7296 | |
| Genito Urinary Medicine (GUM) services | 2nd Floor, Arrowe Park Hospital, Arrowe Park Road, Upton CH49 5PE | 0151 604 7339 or 0151 678 5111 ext 2694 |
| Patient Advice and Liaison Service (PALS) | PALS Office, Lauries Centre, 136 Claughton Road, Birkenhead CH41 6EY | 0151 647 4251 |
| Sahir House | PO Box 11, Liverpool L69 1SN | 0151 707 0606/0151 708 9080 |
| SUPPORT for those who want to stop smoking | Health and Wellbeing Team, Gibraltar House, 40 Kelvin Road, Wallasey CH44 7JW | 0151 647 0211 |
| MENTAL HEALTH SERVICES | ||
| Advocacy in Wirral | 68-74 Woodside Business Park, Birkenhead CH41 1EP | 0151 650 1530 |
| Cheshire and Wirral Partnership NHS Foundation Trust – Wirral Locality Adult Mental health – Dual Diagnosis Service | The Stein Centre, St Catherine’s Hospital, DerbY Road, Birkenhead CH42 0LQ | 0151 488 7708/9 |
| Family Tree | Stein Centre, St Catherine’s Hospital, Derby Road, Birkenhead | 0151 488 7708 |
| Wirral MIND | 90-92 Chester Street, Birkenhead CH41 5DL | 0151 512 2200 |
| WOMEN’S SERVICES | ||
| Rape and Sexual Abuse Centre (RASA) for Women in Merseyside | PO Box 35, Birkenhead, Wirral CH42 4RX | 0151 666 1392(helpline, 0151 650 0155(office hours) |
| Venus | Zero Centre, 169-171 Laird Street, Birkenhead CH41 0AA | 0151 670 1528 |
| Women’s Enterprising Breakthrough (WEB Centre) | 176 Corporation Road, Birkenhead CH41 8JQ | 0151 653 3771 |
| Zero Centre | 169/171 Laird Street, Birkenhead, Wirral CH41 0AA | 0151 670 1528 |
SERVICES FOR MINORITY GROUPS |
||
| Black and Racial Minority Employment Outreach Service | The Lauries Centre, 142 Claughton Road, Birkenhead CH41 6YE | 0151 650 5428 |
| Irish Community Care Merseyside – Wirral Services | The Lauries Centre, Corner of Claughton Road/Exmouth Street, Birkenhead | 0151 707 4302 (Liverpool office) |
| Outreach Development for Black Minority Ethnic Young People and Families | Partnership for Racial Equality, 111 Conway Street, Birkenhead | 0151 666 4437/0151 666 4547 |
| Refugee Action | 64 Mount Pleasant, Liverpool L3 5SD | 0151 702 6300 |
| Terrence Higgins Trust | 5 Bridge Street, Birkenhead CH41 1AS | 0151 666 9890 |
| Wired | Cavendish Enterprise Centre, Brassy Street, Birkenhead CH41 8BY | 0151 670 1500 |
| Wirral African and Caribbean Community Voice | N/A | 0151 652 9512 |
| Wirral Black and Racial Minority Partnership | c/o Community Engagement Team, 65 The Village, Bebington CH637PL | 0151 645 4038 |
| Wirral Multicultural Organisation | Wirral Multicultural Centre, 111 Conway Street, Birkenhead CH41 4AF | 0151 666 4547 |
WELFARE AND HOUSING |
||
| Birkenhead YMCA | 56 Whetstone Lane, Birkenhead CH41 2TJ | 0151 650 1015 |
| Charles Thompson Mission | 2 Hemingford Street, Birkenhead CH41 4AP | 0151 647 7303 |
| Children and Young People’s Department | Hamilton Building, Conway Street, Birkenhead, Wirral CH41 4FS | 0151 666 2000 |
| Citizens Advice Bureau (CAB) | Arrowe Park Advice Centre, Arrowe Park Hospital, Arrowe Park Road, Upton CH49 5PE | |
| Birkenhead CAB, 50 Argyle Street, Birkenhead CH41 6AF | 0151 647 6517 | |
| Heswall Advice Centre, Hillcroft, Rocky Lane, Heswall | 0151 342 6371 | |
| New Ferry Advice Centre, 57 New Chester Road, New Ferry CH62 1AB | 0151 644 9478 | |
| Wallasey Advice Centre, 237-243 Liscard Road, Wallasey CH44 5TH | 0151 639 7858 | |
| West Kirby Advice Centre, 1-3 Acacia Grove, West Kirby CH48 4DD | 0151 625 9802 | |
| One Stop Shops | Bebington One Stop Shop, Pennant House, 63 The Village, Bebington CH63 7PL | |
| Birkenhead One Stop Shop, Conway Centre, Conway Street, Birkenhead CH41 6JD | ||
| Bromborough One Stop Shop, Bromborough Jobcentre Plus, Port Causeway House, Bromborough CH62 4TG | ||
| Eastham One Stop Shop (within Eastham Library), Mill Park Drive, Eastham CH62 9AL | ||
| Heswall One Stop Shop (within Heswall Library), Telegraph Road, Heswall CH60 0AF | ||
| Hoylake One Stop Shop, Jobcentre Plus, Town Hall Chambers, 1 The Quadrant, Hoylake | ||
| Liscard One Stop Shop (within Jobcentre Plus), Dominick House, St Albans Road, Liscard | ||
| Moreton One Stop Shop, Knutsford Road, Moreton CH46 8TN | ||
| New Brighton One Stop Shop, New Brighton Community Centre, 1a Hope Street, New Brighton CH45 2LN | ||
| Rock Ferry One Stop Shop, 257 Old Chester Road, Birkenhead CH42 3TD | ||
| Seacombe One Stop Shop, The Dave Jackson Suite, Town Hall, Brighton Street, Wallasey CH44 8ED | ||
| Upton One Stop Shop, 52 Arrowe Park Road, Upton CH49 0UE | ||
| West Kirby One Stop Shop, The Concourse, Grange Road, West Kirby CH48 4HX | ||
| Rose Brae (Stonham Housing Association) | Rose Brae, 100 Bridge Street, Birkenhead CH41 1AN | 0151 647 8650 |
| Social Services Adults’ Department (Wirral) | Central Advice and Duty Team, PO Box 32, Birkenhead CH41 5WE | 0151 606 2006 |
| Tranmere Alliance | 225 Church Road, Tranmere, Wirral CH42 0LD | 0151 644 1100 |
| Wirral Churches Ark Project | Mary Cole House, 6 Sandford Street, Birkenhead CH41 1BN | 0151 649 0111 |
| Wirralhomes (for housing) | Wirralhomes, Department of Regeneration, Wallasey Town Hall, Brighton, Wallasey CH44 8ED | 0151 691 8040 |
| Wirral Welfare Rights | Conway Building, Conway Street, Birkenhead CH41 6LA | 0151 666 4570 |
EMPLOYMENT SERVICES (including benefits) |
||
| Jobcentre Plus | Birkenhead – Brunswick, Brunswick House, 29 Price Street, Birkenhead | 0151 551 8500 |
| Bromborough Jobccentre, Port Causeway House, Port Causeway, Bromborough | 0151 644 4430 | |
| Hoylake Jobcentre, Town Hall Quadrant, Hoylake | 0151 551 6400 | |
| Upton Jobcentre, 52 Arrowe Park Road, Upton | 0151 551 6500 | |
| Dominick House, St Albans Road, Wallasey | 0151 691 4700 | |
| Progress2Work (P2W) | The Social Partnership, 55 Hamilton Square, Birkenhead | 0151 649 9147 |
COMMUNITY SAFETY SERVICES |
||
| Crimestoppers | N/A | 0800 555 111 |
| Merseyside Police | N/A | 0151 709 6010 |
| National Probation Service Wirral | Wirral Probation Service, 40 Europa Boulevard, Birkenhead CH41 4PE | 0151 666 0400 |
| Victim Support Wirral | The Old Police Station, Civic Way, Bebington | 0151 645 8901 |
| Wirral Witness Service | Wirral Magistrates, Chester Street, Birkenhead | 0151 666 4174 |
Contact Numbers
About the Author
Matt's the guy who fixes bits and pieces... technically an advisor to the project he's currently running around trying to get it all online and find all the broken bits. 
